Terms & Conditions

Effective Date: 05/05/2026
Last Updated: 05/05/2026

1. Acceptance of Terms

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By accessing or using the website of The Behavior Hive (“we,” “our,” or “us”) located at www.thebehaviorhive.org you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

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2. Use of Website

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This website is intended to provide general information about our Applied Behavior Analysis (ABA) services, including assessments, therapy, telehealth, and parent training.

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You agree to use this website only for lawful purposes and not to:

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• Misuse or disrupt the website

• Attempt to gain unauthorized access to systems or data

• Submit false or misleading information

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3. No Clinical Relationship

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Use of this website, including submitting contact forms, joining a waitlist, or accessing educational materials, does not establish a client-provider relationship.

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A formal relationship is only established after:

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• Completion of intake procedures

• Execution of service agreements

• Verification of funding (if applicable)

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4. Not Medical or Clinical Advice

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Content on this website is provided for informational and educational purposes only and should not be considered medical, psychological, or behavioral health advice.

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Families should consult directly with a qualified professional before implementing any strategies.

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5. Parent Training & Educational Content

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We may provide educational materials, blog content, or parent training resources (including live, virtual, or self-paced programs). By using these resources, you acknowledge:

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• Results vary by individual

• Caregiver implementation fidelity impacts outcomes

• These materials do not replace individualized assessment or treatment

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6. Telehealth Disclaimer

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If you engage in telehealth services:

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• You acknowledge risks associated with electronic communication

• You are responsible for maintaining a private and secure environment

• Technical issues may interrupt services

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Separate informed consent is required prior to receiving telehealth services.

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7. Insurance & Payment Information

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Information on this website regarding insurance is not a guarantee of coverage or payment.

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Coverage depends on:

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• Individual insurance plans

• Medical necessity determinations

• Authorization approvals

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You are responsible for any costs not covered by insurance.

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8. Online Payments

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If you make payments through our website or client portal:

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• Payments must be accurate and authorized

• You agree to provide current billing information

• We use third-party payment processors and do not store full payment details

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All fees, including private pay services, are outlined in your service agreement.

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9. Cancellations & No-Show Policy

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If you are an active client, cancellations and missed appointments are governed by your service agreement.

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For general website users or consultations scheduled online:

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• We request at least [24 hours] notice for cancellations

• Missed appointments may not be rescheduled or may be subject to a fee

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10. Client Portal Use

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If you are provided access to a client portal:

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• You are responsible for maintaining the confidentiality of your login credentials

• You agree not to share access with unauthorized individuals

• Portal communications should not be used for emergencies

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We are not responsible for unauthorized access resulting from failure to safeguard login information.

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11. Parent Training Programs (Courses & Digital Products)

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If you purchase or access parent training programs:

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• Access is for personal, non-commercial use only

• Materials may not be copied, shared, or redistributed without permission

• Program content is educational and does not guarantee specific outcomes

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12. Refund Policy

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For paid programs or services:

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• Refund policies will be clearly stated at the time of purchase

• Unless otherwise specified, digital products and completed services are non-refundable

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13. Waitlist Policy

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Submitting your information to a waitlist:

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• Does not guarantee service availability

• Does not establish a clinical relationship

• Indicates interest only

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We will contact you if services become available.

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14. Social Media & Community Guidelines

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If you engage with us on social media or in online communities:

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• Do not share confidential or identifying client information

• Be respectful and appropriate in all interactions

• We reserve the right to remove comments or block users for inappropriate behavior

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Social media interactions do not constitute clinical advice or a therapeutic relationship.

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15. Intellectual Property

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All website content—including text, graphics, logos, downloads, and training materials—is the property of [Your Practice Name].

 

You may not:

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• Reproduce or distribute content without permission

• Use materials for commercial purposes

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16. Privacy

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Your use of this website is also governed by our Privacy Policy.

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17. Third-Party Services

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We may use third-party platforms (e.g., scheduling, telehealth, payment processors). We are not responsible for their practices or content.

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18. Limitation of Liability

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To the fullest extent permitted by law, [Your Practice Name] is not liable for any damages arising from:

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• Use of this website

• Reliance on content

• Service interruptions or technical issues

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19. Indemnification

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You agree to indemnify and hold harmless [Your Practice Name] from any claims resulting from your misuse of the website or violation of these Terms.

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20. Modifications

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We may update these Terms at any time. Changes will be posted with an updated effective date.

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21. Governing Law

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These Terms are governed by the laws of the State of Hawaii.

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22. Contact Information

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The Behavior Hive
inquiries@thebehaviorhive.org
808-861-4287